Welcome to the Pearce Worldwide Logistics Help Desk!

 

Customer Request

New customer setups, credit increases, & certificate of insurance (COI) requests

Carrier overrides

If a carrier fails our rule set in Highway, you can request an override in certain circumstances.

New User setup

Employees or sub-agents can get access to McLeod, load boards, email, and more.

Tech support

We can assist you with password resets and other software issues.

Freight Claims

If there is a claim on one of your shipments, we can facilitate the freight claims process between the shipper and carrier.

General Support

Anything else you might need help with (ex. banking changes, RFP assistance, other guidance, etc.)